Careers at JKD Brands
Who are we?
JKD Brands is an Alaskan small business that specializes in packaging, graphic design, and labels. We do many things including supplying wholesale packaging, printing labels on demand, and graphic design work. We are always working to better the Alaskan market by providing great inventory, packaging, and design.
Requirements for all Jobs
- Ability to commute daily to our warehouse.
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- We do not have any remote job openings.
- If you do not currently live in Alaska, you will be expected to move prior to starting work.
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- Able to commit to a regular work schedule.
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- Fulltime employees are expected to regularly complete 40 hour work weeks.
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Open Positions
We currently are not accepting resumes at this time. Thank you for your interest, please check back later!
IT Support Technician
Title: IT Support Technician
Hours: Full-time; approximately 40 hours per week, including occasional opportunities for voluntary overtime. Normal working hours are Monday thru Friday, 9:00 a.m. to 6:00 p.m., with one (1) hour off for lunch.
Role and Responsibilities: Job duties include, but are not limited to, the following.
- Install and configure computer & printer hardware & software
- Monitor and maintain file servers and computer network
- Troubleshoot, diagnose & resolve hardware and software faults
- Respond in a timely manner to service issues and support requests
- Perform network administration, setup accounts for new users
- Maintain company website in coordination with next level support
- Assess issues, escalate to next level support when appropriate
What We’re Looking For: Excellent written and oral communication skills. Ability to “connect the dots” and formulate a logical course of action. Proficient in administration and use of Windows OS, Microsoft Office programs, and Adobe Creative Cloud Suite. Preferred: Ability to provide solutions using CSS and HTML coding. Must be cannabis-friendly; cannabis industry knowledge is a plus.
Physical Requirements: Sitting, standing, walking, squatting, bending, hearing, reading information on computer screen, typing on computer keyboard, lifting up to 50 pounds.
Licenses & Certifications Required:One or two-year diploma or certificate (or equivalent) in Computer Science or relevant field. Certification will be an advantage (e.g. Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA A+, Microsoft Certified IT Professional, or MEF Carrier Ethernet Certified Professional (MEF-CECP) certification). Valid state of Alaska driver’s license, with clean driving record, and able to pass a background check.
Equipment Used: Personal computers, volt-ohm meter, cable tracer, and various software tools.
Compensation: $18.00 to $25.00 per-hour depending upon qualifications, PLUS MONTHLY PROFIT SHARING BONUS.
Benefits: Six paid holidays for full-time employees. Unlimited access to LinkedInLearning. One week PTO after two years full-time employment; two weeks PTO after four years full-time employment.